Pollies can be exclusively created online during announced Pollie Moments. Explore the Pollie calendar and reveal the schedule of the next three Pollie Moments, including their duration and shipping date for your Pollie.

After the Pollie Moment is completed, all orders are processed immediately. In our studio in Belgium, we carefully handcraft each handbag, so that we can deliver a sustainable and high-quality product that perfectly matches the desired 'look and feel' of each customer. Your order will then be shipped exactly 5 weeks after creating your Pollie. The specific shipping date for your Pollie(s) can be found in the confirmation email. We look forward to creating your perfect accessory!

After your Pollie is completely handmade in our Belgian studio, it will be shipped directly to you. We offer WORLDWIDE SHIPPING .

Within Belgium the delivery time is 1 to 2 working days .

For France , the Netherlands , Germany , Portugal , Spain and the United Kingdom , the delivery time is 2 to 5 working days .

For overseas shipments , such as to the United States and other international destinations, it takes 5 to 12 business days .

• Choose the color of your Pollie (view available colors here ).
• Personalize with an inscription of your choice.
• Choose the color of the inscription (available colors here ).
• Select your favorite font: Pollies original font or Pollies 60's font.
• Determine the position of the inscription (bottom right, bottom left or in the middle).
• Optional: You can personalise further by choosing the colour of the handles, the grip or ribbon in a different colour than your Pollie (surcharge depending on the model).
• Optional: Choose a lining color (lining = the fabric on the inside of your Pollie) in a different color than your Pollie itself (surcharge depending on the model; the standard lining colors per Pollie color can also be found in this FAQ) (view available lining colors at the bottom of this page ).
• Optional: add a zipper to the top of your Pollie (not available for Pollie's clutch, pouch & laptop sleeve as these have a zipper as standard)

For the outside of your Pollie: Take a soft magic sponge, the secret weapon that effortlessly makes stains disappear. Moisten the sponge slightly with lukewarm water and wipe the stains away with soft, and of course loving, movements. Then all you have to do is pat the surface dry with a clean cloth and let your Pollie air dry.

Want to freshen up your Pollie's lining? No problem! Start by emptying your bag and wiping away any dust. If there are any stains, grab a microfiber cloth, magic sponge or soft cotton cloth and gently dab with a mild soap or a special fabric stain remover. Rinse with lukewarm water and let it air dry before putting your stuff back. If there are still any nasty odors, you can lightly spray a mixture of water and vinegar over the lining and let it dry. Your Pollie will smell fresh and fruity again!

Pollies are handmade with love and care. Each item is made from carefully selected artificial leather of the highest quality. This ensures that they are not only of high quality, but also durable. Feel good, look good and at the same time be a little nice to everything and everyone around you!

We offer the following payment methods: Bancontact, Visa, Mastercard, Maestro, iDeal, PayPal, American Express, UnionPay, Shop Pay, Apple Pay and Google Pay.