Shipping policy

 

Thank you for visiting and shopping at Pollie Personalised. Following are the terms and conditions that constitute our Shipping Policy.

Pollie Fashion is not liable for delays due to postal service problems.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping charges for your order will be calculated and displayed at checkout.

Pollie Fashion is not liable for delays due to postal service problems.

FPollie Fashion is not liable for delays due to postal service problems.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. POLLIE FASHION is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from the postal service used for shipping your order which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available after your order has been shipped.